Warranty Registration

To register your warranty for our solid fuel, wood, pellet, electric and gas stoves and fires, please send the following details to service@waterfordstanley.com


Register Your Warranty

To register your warranty, please send the following details to service@waterfordstanley.com

  • Serial number
  • Proof of purchase
  • Name
  • Full address
  • Contact number
  • E-mail address
  • Installer

If a gas product is installed in the Republic, we will need a RGI number. If in the North, we require a Gas Safe number.

Warranty Information

Stanley solid fuel and wood burning stoves are covered for up to five years after the date of purchase. For a detailed breakdown on our Stanley solid fuel stoves 5 year warranty.

For all other stoves electric, oil, pellet and gas.  Waterford Stanley will replace, free of charge, any working part that fails (under normal operating conditions) within 12 months of purchase.

Service Phone and Email

If you have any service queries lines are open: Monday to Thursday 9:00am - 4:30pm, Friday 9:00am - 4:00pm. Closed lunchtime 1pm to 2pm. To call or email:

  • Republic of Ireland - 051 302333 or email service@waterfordstanley.com
  • North of Ireland 028 87222195 or email service@waterfordstanley.com
  • United Kingdom - 0845 6889895 or email servicerequests@aga-web.co.uk